An AI assistant for business on WhatsApp that answers customers for you
Connect an AI model to your WhatsApp Business number in minutes. The assistant answers questions about prices, availability and bookings from your own documents, captures leads and sends them to your CRM, and leaves the tricky conversations to your team. In most cases you keep your number — your chats stay on your phone.
- Your current number
- Replies in seconds, 24/7
- amoCRM and Bitrix24
What the AI assistant does in WhatsApp
Not a button bot and not a one-line auto-reply. The assistant understands questions written in the customer's own words and holds a conversation like a trained sales rep.
Answers from your documents
Upload your price list, policies and service descriptions as PDF, TXT or DOC — the assistant answers from them and never makes up prices.
Works nights and weekends
Customers get a reply within seconds at any hour, not the next morning after they have already messaged a competitor.
Sends leads to your CRM
It asks for the name, phone and need, creates a deal in amoCRM or Bitrix24, moves it through stages and sets a task for your manager. Leads can also go to Google Sheets.
Books appointments
It checks free time in Google Calendar and books the customer into a suitable slot.
Hands over to a human
When a customer asks for a manager, you get a Telegram notification. When you reply yourself — from the dashboard or from your phone — the AI pauses in that chat instead of talking over you.
Understands voice notes and Kazakh
It listens to voice messages and replies in the customer's language: Kazakh, Russian or English.
How to connect AI to WhatsApp
- 01
Create the assistant
Sign up, pick your industry and tone, upload your documents and price list. No developers needed.
- 02
Click “Connect WhatsApp”
Meta's official window opens. To keep the number on your phone, choose “Connect WhatsApp Business app”.
- 03
Check the answers
Ask the assistant what your customers usually ask, and adjust the instructions if needed.
- 04
Turn it on
The assistant starts answering customers. You see every conversation in the dashboard and still on your phone.
AI assistant, a manager or a regular chatbot
| UP-CHAT AI assistant | Manager | Button bot | |
|---|---|---|---|
| Response time | Seconds | Minutes to hours | Seconds |
| Nights and weekends | Yes | No | Yes |
| Understands free-text questions | Yes | Yes | No, buttons only |
| Answers from your prices and documents | Yes | Yes | Only canned replies |
| Puts the lead into the CRM | Automatically | By hand | Depends on setup |
| Cost | From 6,990 ₸ a month | A salary | Scenario development |
Pricing
Start free: 100 AI messages to test and one channel — WhatsApp or Telegram. Paid plans start at 6,990 ₸ a month for 1,000 AI messages. If you would rather not set it up yourself, the UP-CHAT team connects WhatsApp and your CRM for you.
WhatsApp questions
Can I connect AI to my current WhatsApp number?
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In most cases, yes. If the number runs in the WhatsApp Business app, choose “Connect WhatsApp Business app” during setup. The number and your chats stay on your phone, your chat history is brought into the dashboard, you can keep replying as before, and the assistant answers alongside you. Not sure your number qualifies? Message us and we will check before you connect.
Do I need to buy the WhatsApp Business API separately?
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No. UP-CHAT connects WhatsApp through Meta's official platform (WhatsApp Cloud API). Setup happens in Meta's window right from the dashboard, with no resellers or provider contracts.
What happens if I reply to a customer myself?
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The AI pauses in that chat so it does not talk over you, whether you replied from the dashboard or from your phone. One button brings it back. If you want it to keep answering, the pause can be turned off in settings.
How much do WhatsApp messages cost?
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AI replies are covered by your UP-CHAT plan. On Meta's side, replies within 24 hours of a customer's message are free. Meta only charges for messages the business sends first — templates and broadcasts — at Meta's rates.
Will my number get banned?
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Connecting through the official API is the method Meta allows. Bans usually come from grey tools that run through WhatsApp Web, or from spam complaints. For broadcasts, only message people who agreed to hear from you.
Is this ChatGPT?
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The assistant runs on a modern language model on the same level as ChatGPT. No API keys, servers or developers: you upload documents and write instructions, UP-CHAT does the rest.
Can I send WhatsApp broadcasts?
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Yes, on the Growth and Pro plans. Broadcasts go out as Meta-approved templates, so they are not treated as spam.
Does it work in Kazakhstan?
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Yes. UP-CHAT is a Kazakhstan company (SAAMA GROUP LLP), prices are in tenge, and the assistant replies in Kazakh, Russian and English. You can connect a number from any country WhatsApp Business supports.
Launch your WhatsApp AI assistant today
Free plan, no card and no developers. The first replies to customers go out minutes after you connect.
Connect for free