An AI sales assistant for travel agencies: tour requests 24/7
Travellers message after your ads in the evening and at weekends, ask about destinations, visas and prices — and go with whoever answers first. The AI assistant replies at once from your tours and terms, collects the full request and hands your manager a ready client.
- Instant reply to travellers
- Dates, group, budget in the request
- amoCRM and Bitrix24
The request was collected while the manager slept
What the AI assistant does for a travel agency
The assistant runs the first part of the conversation — the part that takes managers the most time — and keeps requests from going cold.
Answers about destinations and tours
From your materials: countries, hotels, what is included, payment and cancellation terms.
Collects the full request
Dates, nights, travellers, budget, wishes — all in one card.
Passes it to your CRM
It creates a deal in amoCRM or Bitrix24 with the request summary and sets the manager a task to follow up.
Answers visa and document questions
Which documents are needed and how long it takes — from your guides, nothing invented.
Keeps your ad traffic
Messages after Instagram and WhatsApp ads get an answer at once, even at night.
Calls a manager at the right time
When a traveller is ready to book or asks for a person, you get a Telegram notification.
How to launch the AI assistant
- 01
Upload tours and terms
Destinations, current offers, what is included, payment terms, visa guides.
- 02
Describe the request to collect
For example: dates, nights, group, budget, departure city.
- 03
Connect messengers and CRM
WhatsApp, Instagram, Telegram and amoCRM or Bitrix24 — requests land in your pipeline.
- 04
Test and turn on
Write as a traveller, check the request in the CRM, and go live.
AI assistant or managers alone
| UP-CHAT AI assistant | Manager | Nobody (at night) | |
|---|---|---|---|
| Reply to the traveller | Instant | When free | Next morning |
| Collecting dates, group, budget | Automatic | By hand | No |
| Request in the CRM | With a summary | If there is time | No |
| Evening ad traffic | Handled | Lost | Lost |
| Choosing and booking the tour | Passed to a manager | Yes | — |
Pricing
Start free with 100 AI messages and one channel. Agencies running Instagram ads usually choose Growth — 15,990 ₸ a month: 6,000 messages, Instagram, WhatsApp and Telegram, broadcasts via Meta templates.
Travel agency questions
Does the assistant search and book tours itself?
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No, it does not connect to tour operator systems. It answers from your materials, collects a request with dates, group and budget, and passes it to a manager — choosing and booking stay with you.
How do I keep tour information current?
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Update the file or description in the knowledge base and the assistant answers from the new data right away.
Will requests reach our CRM?
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Yes, amoCRM or Bitrix24: a deal with the contact, the request summary and a task for the manager. Or Google Sheets if you have no CRM.
Can we send broadcasts to our travellers?
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Yes, on Growth and Pro. In WhatsApp, broadcasts go out as Meta-approved templates — only message people who agreed to hear from you.
Will travellers notice it is a bot?
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It writes like a polite manager. Asked directly, it honestly says it is an AI and calls a person.
Do we need a developer?
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No. Everything is set up in the dashboard with prompts. Or the UP-CHAT team connects the messengers and CRM for you.
Be the first to answer travellers
Free plan, no card. Upload your tours, connect WhatsApp and Instagram, and requests stop going cold overnight.
Connect for free