amoCRM · WhatsApp, Telegram, Instagram

An AI assistant that works your deals in amoCRM

The assistant answers customers in messengers and does more than create a lead: it works the deal — writes down what the customer wants, moves it through your pipeline, sets the budget and creates tasks for managers. A manager opens the card and understands it all without reading the chat.

  • Deal + request summary
  • Pipeline stages and tasks
  • No duplicates

What the AI does in amoCRM

Everything a manager usually does after talking to a customer, the assistant does during the conversation.

01

Creates a deal with a contact

As soon as the customer leaves a name and phone, a deal with the contact and the responsible user appears in the chosen pipeline.

02

Writes down the request

The card gets a short summary: what the customer wants, timing, budget. Optionally, the whole chat.

03

Moves stages

The assistant knows your pipeline stages by name and moves the deal forward as the customer progresses.

04

Sets tasks for managers

"Call back tomorrow at 11", "Send the proposal" — a task with a due time lands with the responsible user.

05

Answers status questions

A customer asks "what's up with my order?" — the assistant checks the deal and replies without bothering a manager.

06

No duplicates

Every message from one chat adds to the same deal instead of creating a new one each time.

How to connect AI to amoCRM

  1. 01

    Create the assistant and connect a channel

    WhatsApp, Telegram or Instagram — wherever your customers write.

  2. 02

    Get a token in amoCRM

    Create an external integration in amoMarket and generate a long-lived token on the Keys and scopes tab.

  3. 03

    Paste the subdomain and token

    A step-by-step wizard in UP-CHAT checks access and loads your pipelines, stages and users.

  4. 04

    Pick the pipeline and stage

    Choose where new deals land and who owns them. Done — the assistant starts working deals.

AI assistant, a manager or a plain messenger integration

UP-CHAT AI assistantManager by handPlain integration
Deal createdRight in the chatWhen they get to itYes, but empty
Request summary in the cardYes, shortIf they rememberNo, just the chat
Pipeline stageMoved automaticallyBy handNot changed
Tasks for managersCreated automaticallyBy handNo
Replies at nightYesNoNo

Pricing

AI messages are billed on UP-CHAT plans — from 6,990 ₸ a month, and you can start free. If you want the amoCRM integration set up for you, choose the Managed plan: the team connects the channel and CRM end to end.

amoCRM questions

How is this different from a regular WhatsApp–amoCRM integration?

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A regular integration copies the chat into the card, and a manager replies and fills in the deal. Here the AI replies and fills in the deal itself: request, stage, budget, tasks.

Do I need a developer to connect it?

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No. The wizard walks you through it: where to get the token, where to paste it, which pipeline to pick. Or the UP-CHAT team sets it all up for you.

What data does the assistant put into amoCRM?

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The customer's name and phone, what they want, the budget if they named one, notes along the way and tasks for the manager. You can also save the whole chat to the card.

What if a customer writes again?

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Messages from the same chat add to the deal already created. No duplicates.

Can the assistant hand a customer to a manager?

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Yes. When a customer asks for a person you get a notification, and amoCRM can automatically get a task for the responsible user.

Which channels work with amoCRM?

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WhatsApp, Telegram and Instagram — leads from every channel land in one pipeline.

Let AI work the deals and managers close them

Connect the assistant to your messengers and amoCRM, and your pipeline fills with complete deals instead of empty leads.

Connect for free